Need Help?

We got you. Here's how to get support.

Support is provided by Logixtecs Solutions LLC. We typically respond within 24-48 hours.

Common Issues

Q: The app isn't showing my data

Make sure you've granted all permissions in iOS Settings > THE EDITS. Some data needs time to populate - give it a few minutes.

Q: My photos aren't appearing

Check that Photo Library access is enabled. The app needs "Full Access" to scan your photo library.

Q: Health data is missing

Go to iOS Settings > Health > Data Access > THE EDITS and enable all the data types you want to include.

Q: How do I restore my Pro purchase?

Open the app > Settings > Restore Purchases. Make sure you're signed into the same Apple ID you used to purchase.

Q: How do I cancel my subscription?

iOS Settings > [Your Name] > Subscriptions > THE EDITS > Cancel. We'll miss you, but no hard feelings.

Feature Requests

Got an idea? We'd love to hear it!

support@logixtecs.com

Bug Reports

Found a bug? Tell us everything: what you were doing, what you expected, what happened, and your device/iOS version.

support@logixtecs.com

Still have questions?

Check out our FAQ section for more answers.

View FAQ

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Supported by Logixtecs Solutions LLC